Navigating Fire Restoration

The Way Back Home

From fire to restoration: a step-by-step guide to navigating the fire damage restoration process.

1

Emergency Response and Damage Assessment

Our 24/7 emergency response team arrives on-site quickly to assess the extent of fire, smoke, and water damage. We immediately implement measures to prevent further damage, such as boarding up windows and tarping damaged roofs. Our experts use advanced technology to thoroughly evaluate the property, documenting all damages for insurance purposes and creating a comprehensive restoration plan.

  • 24/7 availability for immediate response
  • Quick assessment of fire, smoke, and water damage
  • Implementation of emergency mitigation measures
  • Detailed documentation for insurance purposes
2

Insurance Process Navigation

We act as your advocate throughout the insurance claim process. Our team meticulously documents all damages, prepares detailed reports, and communicates directly with your insurance adjuster. We explain your policy coverage in plain language, help you understand your benefits, and work tirelessly to ensure you receive fair compensation. Our goal is to alleviate the stress of dealing with insurance companies, allowing you to focus on recovery.

  • Assistance with claim documentation
  • Direct communication with insurance adjusters
  • Explanation of policy coverage and benefits
  • Advocacy for fair and prompt claim settlement
3

Securing the Property and Content

Once the initial assessment is complete, our priority is to secure your property and protect your belongings. We use professional-grade materials to board up windows and doors, preventing unauthorized entry and further damage from the elements. For compromised roofs, we install temporary coverings to keep out rain and debris. Our team carefully inventories and packs salvageable items, using specialized techniques to prevent further damage during handling and storage. These items are then transferred to our secure, climate-controlled facilities where they're protected until your home is ready for their return.

  • Board-up services to secure windows and doors
  • Temporary roof coverings to prevent water damage
  • Inventory and packing of salvageable items
  • Secure storage for removed contents
4

Water Extraction

Water damage often accompanies fire damage due to firefighting efforts. Our water extraction process begins immediately to prevent secondary damage and mold growth. We deploy industrial-grade pumps and vacuums to remove standing water quickly. Our technicians use advanced moisture detection equipment to identify hidden pockets of water within walls, floors, and ceilings. We then use professional-grade dehumidifiers and air movers to thoroughly dry the structure. Throughout this process, we monitor moisture levels closely and apply mold prevention treatments to ensure your property is completely dry and sanitized.

  • Industrial-grade pumps and vacuums for water removal
  • Moisture detection and monitoring
  • Structural drying using professional-grade dehumidifiers
  • Mold prevention treatments
5

Smoke and Soot Cleanup

Smoke and soot can cause extensive damage if not properly addressed. Our specialized cleanup process begins with a thorough assessment of the type of smoke damage present, as different types require different cleaning approaches. We use advanced chemical treatments specifically designed to break down smoke molecules and neutralize odors at their source. HEPA vacuums are employed to remove fine soot particles from surfaces without spreading contamination. For delicate items, we use dry cleaning soot sponges to gently lift away residue. Finally, we perform thermal fogging throughout the property, which penetrates all areas affected by smoke to ensure comprehensive deodorization.

  • Advanced chemical treatments for smoke odor removal
  • HEPA vacuuming for fine particle removal
  • Dry cleaning soot sponges for delicate surfaces
  • Thermal fogging for comprehensive deodorization
6

Cleaning and Sanitization

After addressing smoke and soot, we perform a thorough cleaning and sanitization of your entire property. We use professional-grade cleaning agents tailored to different surface types, ensuring effective cleaning without causing damage. For salvageable items, we employ ultrasonic cleaning technology, which uses high-frequency sound waves to remove contaminants even from intricate objects. To purify the air, we set up industrial air scrubbers with HEPA filtration, removing airborne particles and odors. Finally, we apply antimicrobial treatments throughout the property to prevent the growth of bacteria, mold, and other microorganisms, creating a safe and healthy environment for your return.

  • Professional-grade cleaning agents for all surfaces
  • Ultrasonic cleaning for salvageable items
  • Air scrubbers to purify indoor air
  • Antimicrobial treatments to prevent bacterial growth
7

Construction and Restoration

The final phase of our fire damage restoration process involves rebuilding and restoring your property to its pre-fire condition or better. Our skilled construction team handles all aspects of structural repairs, from minor fixes to complete rebuilds. We replace damaged drywall, insulation, and framing, ensuring the structural integrity of your home. Our services include installation of new flooring, whether it's carpet, hardwood, tile, or other materials. We also restore or replace damaged electrical systems, plumbing, and HVAC components to ensure your home is fully functional and safe. The process concludes with finishing touches such as custom painting, trim work, and fixture installation, paying meticulous attention to detail to match your home's original aesthetic or update it according to your preferences.

  • Structural repairs and rebuilding
  • Installation of new flooring, walls, and ceilings
  • Electrical, plumbing, and HVAC system restoration
  • Final touches including painting and trim work
8

Post-Restoration Support

After the restoration is complete, we conduct a thorough final walk-through with you to ensure every detail meets your expectations. We provide comprehensive guidance on maintaining your restored property, including tips for preventing future fire hazards. Our team schedules follow-up inspections to address any concerns that may arise post-restoration. We're committed to your long-term satisfaction, offering continued support and promptly addressing any restoration-related issues that may occur in the future.

  • Final walk-through and quality assurance check
  • Guidance on maintaining restored areas
  • Follow-up inspections to address any concerns
  • Long-term support for any restoration-related issues

Call for a Free Damage Assessment!

(916) 269-6094

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Frequently Asked Questions

What should I do immediately after a fire?

Ensure your safety first. Once safe, contact emergency services and your insurance company. Our team is available 24/7 to assist with immediate damage assessment and securing your property.

How long does the fire restoration process take?

The duration varies depending on the extent of the damage. We provide a detailed timeline after our initial assessment and keep you updated throughout the process.

Will my insurance cover the restoration costs?

Coverage depends on your policy. We assist with documentation and communication with your insurance adjuster to help you receive the compensation you're entitled to.

Can I stay in my home during the restoration?

This depends on the extent of the damage. Safety is our priority, and we will advise you on the best course of action after assessing your property.

How do you ensure my belongings are safe during restoration?

We carefully inventory and pack salvageable items, storing them in our secure, climate-controlled facilities until your home is ready for their return.

We're here to help you get back home

Find Your Solution Today!

Phone Number

Office:(916) 269-6094

Servicing

  • Sacramento County
  • Yolo County
  • Placer County
  • Solano County
  • Napa County
  • Marin County
  • Calaveras County
  • El Dorado County
  • Amador County
  • Sutter County
  • Yuba County
  • Sonoma County
  • San Joaquin County

By submitting, you consent to be contacted regarding your inquiry and related information. See our Acceptable Use Policy for more details.